Hem / Info in English

Info in English

Welcome to Trademill - your provider of quality antiques and design items.

This section is created for our International buyers. It explains how to place an order in our store (Trademill Butik), the selling market (Trademill Köp & Sälj) and states our terms. If you need personal assistance or have any questions or queries, please don't hesitate to contact us at +46 8 20 81 00 or info@trademill.se. We answer the phone Monday - Friday 11.00 a.m - 18.00 p.m.

How to place an order - step by step instructions

  1. Locate the product in our shop (Trademill Butik) and add it to your shopping cart by pressing "Lägg i varukorgen". The price is in Swedish krona (SEK). Please use a currency converter to convert the price to your preferred currency.
  2. Your product is now located in the shopping cart visible on the right-hand side at the top of the page. Continue to add products until you are ready to check out your order. Then press "Gå till kassan" (Proceed to check out).
  3. If you're not logged in, please scroll down and click on the text (for international orders proceed checkout here). Complete all mandatory fields. Tax, shipping and payment options are automatically adjusted according to the terms of your country. For International orders, we only accept payment by credit card and we only offer shipment by Schenker Parcel. Mark these options and Press "Skicka order". You are now re-directed to our secure payment page.
  4. Enter your card information, translation of the fields: * Kortnummer = Cardnumber * Giltigt till (månad) = Valid Thru Month * Giltigt till (år)= Valid Thru Year * CVC/CVV-kod= Last three numbers on the back of your card. Press "Bekräfta beställning" to confirm your order. You have now completed checkout and you will receive a confirmation email from us.

Terms and conditions

Payment is accepted by Visa or Mastercard. Shipping carrier is Schenker, the delivery time varies between different countries; 2-10 days.

Shipping - Zones

Trademill uses a unit shipping system. This means that the shipping cost is the same for products belonging to the same shipping class, regardless of how many products you order. If you order a product whith a different shipping class, the shipping cost is based on the product with the highest shipping class. Every product belongs to a shipping class (fraktklass), which is stated on the product page below the "Lägg i varukorgen"-button.

Trademill delivers most of its products world wide. Please note that products belonging to shipping class 6, 7, or 8 (very large items) can not be ordered directly online. Please contact our customer support center for further assistance.

EU

Norway/Switzerland

International Orders

Customer Service

To get in touch with our customer service, please call or email us. 

E-mail: info@trademill.se
Telephone: +46 8 20 81 00

We answer the phone Monday - Friday 11:00 a.m - 6:00 p.m

Company information

Trademill AB, Company registration number: 556851-0670

VAT registration number: SE556851067001

Invoicing and visiting address:

Trademill AB
Ekensbergsvägen 128
SE-172 69 Sundbyberg

Find us

Store opening hours

Monday - Friday 12:00 a.m - 6:00 p.m
Saturday 12:00 a.m - 3:00 p.m

Product Warranty

Trademills leaves 1-year warranty on all new products, unless otherwise indicated.

The warranty means that we will repair or replace faulty products within a reasonable time.

The warranty is void if the product has been damaged by misuse. 

All used items are sold as is and they are not covered by any warranty. It is the buyer's responsibility to examine the goods before purchase. 

Note that all forms of electrical items are sold as is and they have not been tested. Watches, clocks and other mechanical items are not sold as timers or as reliable indicators, but as art objects.

If you wish to return a defective product, please contact our customer service by email or phone for detailed information. 

Trademill account for your return shipping by sending you a return shipping label. Trademill doesn't cover shipping costs if you don't use the return shipping label.

If your item arrives in damaged condition, it must be claimed within seven (7) days from the time you recieved the goods.

Trademill reserves the right to change prices, end of sale and any factual inaccuracies that may appear on our website or in our advertisements. 

If you, after completing an order, doesn't receive an order confirmation email, please contact our customer service to confirm that your order is received by us.

Privacy Policy

Trademill AB is committed to respecting and protecting your personal information and your privacy in accordance with the Personal Data Act (PUL). The information you provide about yourself is only used internally. You have the right to request all information held about you through our customer support. If they are inaccurate, incomplete or irrelevant, you are entitled to request that information be corrected or deleted.

Force Majeure

Neither party shall be deemed to be liable to the other for any failure or delay in performing its obligations due to Force Majeure.  If a party's performance of its obligations is affected by Force Majeure: 

It shall give notice to the other party, specifying the nature and extent of the Force Majeure, as soon as reasonably possible upon becoming aware of the Force Majeure and will at all times use reasonable endeavours to mitigate the severity of the Force Majeure;